We’re a new-age sexual wellness brand creating beautifully designed products for women.

• We sell all natural lubricants and body-safe massagers for women. We created India’s first all natural lubricant - DTF. We’re still the only brand out there which doesn’t uses any harmful chemicals and lists all ingredients in the back label.
  All our massagers are made with 100% medical grade silicone and undergo 3-tier testing before launch. 

Women have been long ignored in the conversation around sexual wellness and we’re here to change that. While it’s easier to create and sell products to men, we are aiming to bridge the pleasure gap and women are the core of everything we built. 

Simply put—yes. You focus on the fun, we’ve handled the rest. We’ve carefully curated our products to ensure they’re fully legal and compliant. The Indian Constitution protects your right to privacy in your own space, which means using bedroom essentials at home is entirely within your rights. Every product we offer is sourced through legal channels and registered where required.

You need to be at least 21 years of age to purchase products on That Sassy Thing.

Your privacy is our priority, and we handle your information with care.
We only store the personal details you choose to share—mainly to make sure your order reaches you safely. If you create an account with us, rest assured your information is kept secure.

We also send occasional blog emails—fun stuff only, promise. Don’t vibe with it? You can unsubscribe anytime.

We charge a ₹100 shipping fee for Cash on Delivery orders. Prepaid orders? They ship free—always.

We get it—waiting isn't fun. That’s why we move fast.
Most orders are shipped within 24 hours of being placed, and in some cities, we even deliver within 24 hours. If you place your order before 1 PM, we’ll usually dispatch it the same day. During busy periods, it might take a little longer, but we’ll always do our best to get it out ASAP. Once your order ships, our delivery partners will reach out with the tracking details.

We work with trusted third-party delivery partners like Shiprocket and Delhivery to ensure your order reaches you safely and on time.
Delivery typically takes 3–5 business days after your order is shipped, depending on your location. Metro cities are usually quicker, while remote areas might take a little longer. We actively monitor all shipments and do our best to reduce delivery times wherever possible.

We partner with multiple delivery services to reach as many pin codes across India as possible.
You can check if your area is serviceable directly on the product pages on our website. If your pin code isn’t covered, just drop us an email or WhatsApp—we’ll do our best to find a way to get your order to you.

Absolutely! We take your privacy seriously and have designed the That Sassy Thing shopping experience to be as discreet and seamless as possible. All transactions will appear as “Huha Care Private Limited” in your emails and bank statements. Orders are shipped in plain cardboard boxes—no branding, no product details on the outside. We do recommend having your order delivered to an address where you can personally receive it, just to avoid any unexpected surprises. If you have specific privacy requests or delivery instructions, feel free to email us on people@thatsassything.com —we’re happy to help.

You’ll receive an email confirmation as soon as your order is placed—this also serves as your receipt.
If you haven’t provided an email ID, don’t worry—you’ll get an SMS once our delivery partner picks up your order. If the payment has been deducted but you haven’t heard from us, just reach out. We’ll sort it out right away.

Once you receive your tracking number, you can follow your order’s journey using our Track Order page. Still have questions? Feel free to reach out—we’re always happy to help.

You’ll receive your tracking number via email once your order has been dispatched.
Can’t find the email? Just log into your account and check the ‘Previous Orders’ tab. Still stuck? Reach out—we’ve got you covered.

We strive to ship all your items together for your convenience and to minimize our environmental impact. However, if some products aren’t immediately available, we may send them separately. Don’t worry—we’ll keep you updated with all the details of your shipment.

No. We have 3 sassy lil pups named pumpkin 🎃 , guacamole 🥑 and lady 🐶. We love our lil furry friends.

Made a mistake with your shipping address? No worries—just email us at people@thatsassything.com, and we’ll do our best to help. The sooner you get in touch, the easier it is to update your address, especially if your order hasn’t left the That Sassy Thing warehouse yet.

We accept a wide range of digital payments—including all major credit and debit cards (Visa, Mastercard, Amex), popular wallets and UPI apps like Paytm and Google Pay, as well as net banking.

Yes! You can choose Cash on Delivery (COD) at checkout for a small additional fee. Please note that COD orders may take a bit longer to process and might require a quick verification call from us to confirm your order.

Orders once shipped cannot be cancelled due to the intimate nature of our products. 

In the unlikely event that you have an issue with your product and perhaps need a replacement, we’ll do our best to make this happen. Just send us a video of the product being charged and the vibrations/suction not working in water on people@thatsassything.com. Our teams will review and come back within 72 hours of your email. 

We’ll offer a replacement. Just send us a video of the product being charged and the vibrations/suction not working in water on people@thatsassything.com. Our teams will review and come back within 72 hours of your email.

Yes! All our electronic devices come with a 120-day warranty against any defects or malfunctions, starting from the date of delivery. To activate your free warranty, simply scan the QR code on the warranty card included with your order and fill out a few easy details. If you ever encounter an issue and need a replacement or refund, we’ll do everything we can to make it right.

Unfortunately, no. We understand your frustration but with more than sufficient educational resources and how to videos, we expect our customers to make an informed purchase decision. Hence, we cannot issue refunds in this case.

Lubes: No harmful ingredients at all. We list everything on the back label.
Massagers: Made with 100% medical grade silicone and and completely safe. Our team rigorously tests every product (each massager goes through 3 tiers of testing), and we run a thorough beta-testing program to ensure a great experience. Made in some of the best factories, our products are registered and certified wherever required. That said, everyone’s body is unique—if you have sensitive skin or experience any adverse reactions, please discontinue use immediately and consult a doctor.

For lubricants, we recommend doing a patch test before full use. When using massagers, always apply ample lubricant to ensure comfort. If you experience any discomfort or irritation, stop using the product immediately. If you have an allergic reaction or any adverse symptoms, please consult your doctor.

If you have sensitive skin, patch testing beforehand is especially important.

Our lubricants are proudly made in India with absolutely clean, safe ingredients.
Exciting news: we’ve begun assembling our massagers right here in India!

We’ve searched far and wide to bring you the very best products for your body. While we’re committed to rooting for Indian manufacturing wherever possible and aspire to be fully Make in India someday, the highest quality components in our niche are currently sourced globally, including from trusted manufacturers in China. We’re proud to blend the best of both worlds to deliver top-quality products to you.

All products are SLS and Parabens-free. We made the cleanest lube in India and our massagers are 100% medical grade silicon. Well, we use chemicals in our products - even water, H2O is a chemical too :) 

Yes, our products are vegan.

• For lubricants, we recommend doing a patch test before full use. When using massagers, always apply ample lubricant to ensure comfort. If you experience any discomfort or irritation, stop using the product immediately. If you have an allergic reaction or any adverse symptoms, please consult your doctor.

If you have sensitive skin, patch testing beforehand is especially important.

Our products are safe and made with body-friendly ingredients—but they are not meant to be ingested. If a small amount is accidentally swallowed, it’s unlikely to cause any serious side effects, though you might experience mild discomfort like a loose stomach. If you notice any allergic or adverse reactions, please stop use immediately and consult your doctor.

Because all our products are made with natural ingredients and contain no preservatives, we recommend using them soon after opening. Shelf life varies by product but typically ranges from 15 to 24 months.