FLEX FAQ

20,000+ CUSTOMERS

DISCREET SHIPPING

BUY NOW, PAY IN 3 EMIs

20,000+ CUSTOMERS

DISCREET SHIPPING

BUY NOW, PAY IN 3 EMIs

20,000+ CUSTOMERS

DISCREET SHIPPING

BUY NOW, PAY IN 3 EMIs

Flex has been designed with body-safe, 100% medical-grade silicone. It is free of any hazardous substances and is CE and RoHS-certified.

Flex personal massager has an adjustable and supportive handle that can bend to your whims. It’s ultra-lightweight, weighing a mere 71g, making it easy to use. The best part is that Flex can hold the shape you put it in and thus can perfectly reach all your sweet spots, both internally and externally. Flex has a compact round head that offers easier insertion, which makes it a great starter massager. Explore the different intense modes to see what matches your vibe.

Flex has two ends–the flattened one with the power button on top is the part that you grip or hold to control the speed settings and manage the angle at which you’d like to bend the Flex personal massager. The other end, which has a small bulb-like protrusion is the massage head. This is the part you should use for targeted internal and external stimulation.

The Flex personal massager has been designed intentionally to help people of all bodies access their external and internal playground (including the G-spot) with greater ease, thanks to its curvy bendable body and flattened massage head that offers focused stimulation. You can mold Flex in a way that sculpts your body and best fits your needs, and it will maintain the shape.

OG on the other hand, has been our bestselling internal+external massager that has won the hearts of many of our loyal customers and been a bedroom game changer for couples. The whippy design of the OG personal massager makes it a great choice for both external stimulation (it can smoothly glide across your intimate area) and internal play if you’re looking for a massage head that’s girthier, rounded and broader.

A water-based, all-natural lubricant like DTF is compatible with Flex. Avoid using silicone or oil-based lubricants as they may damage the product.

No, Flex is whisper-quiet and reaches a max volume of 50 dB. However, when in doubt, just leave the fan on!

We recommend washing your personal massagers with mild soap and water after every use. You can pat it dry with a clean towel and store it in the cute pouch that comes along. Please keep it out of the way of direct sunlight. Store it in a cool and dry place. Don’t wash it with corrosive cleaners like acetone, alcohol, gasoline, etc.

It takes approximately 2 hours to fully charge the massager. Before using it the first time, make sure you charge the Flex personal massager. One full charge will go a long way, and it’s recommended that you charge it after every few uses, so it can work its best and last longer.

Yes! Flex has been discreetly designed to avoid prying eyes. It’s lightweight and can easily slip into a cozy pocket in your hand-carry baggage. DO NOT pack the massager in your check-in luggage since it’s an electronic device. It’s advisable to discharge Flex massager completely before packing.

In case you’re flying internationally, kindly check the customs laws pertaining to the country with regard to owning intimate wellness products such as a massager.

We do not accept returns due to the nature of our products (they are for intimate use). We go above and beyond to ensure that our products reach you in pristine condition. However, in the unlikely event that you receive a damaged product, please email us photos of the damaged product at people@thatsassything.com within 48 hours and we will work towards finding a resolution (in some cases, we will send a complimentary product of the same value after due diligence from our Quality Control team).